Draft 2021 Privacy Management Plan

Published 10:39 - 01/03/2021 Updated 17:26 - 05/05/2021

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Consultation has concluded


Council has had a Privacy Management Plan in place for more than 20 years, in accordance the requirements of the Privacy and Personal Information Protection Act 1998 (PPIP Act). The Privacy Management Plan is reviewed on a regular basis to ensure it remains contemporary and allows for changing methods of collection of personal information by Council, as systems and practices modernise and automate.

The updated draft Privacy Management Plan has been re-written to allow clearer presentation of content from the reader/ public viewpoint. The main policy section is built around how Council collects and manages personal information. Those processes are defined under the ten most common / prominent ways people interact with Council and provide their personal information.

The updated draft Privacy Management Plan includes detailed information on the handling of personal information in newer and emerging activities, such as social media, the Internet of Things and the use of QR Codes for visitor recording.

The exhibition period for this draft Privacy Management Plan is 1 March 2021 to 29 March 2021. Copies of the document can be viewed at:

  • Wollongong City Library during library hours;
  • Council’s Customer Service Centre, Ground Floor Administration Building, 41 Burelli Street Wollongong on weekdays between 9am and 5pm;
  • On this site in the Documents section

To make a submission, complete the feedback form.

Alternatively, submissions should be addressed to:

The General Manager, Wollongong City Council, Locked Bag 8821 WOLLONGONG DC NSW 2500 or emailed to records@wollongong.nsw.gov.au.

Please note that submissions become public documents and may be viewed by other persons on request.

Submissions close Monday 29 March 2021.

Please read through Council's Privacy Notification before making a submission


Council has had a Privacy Management Plan in place for more than 20 years, in accordance the requirements of the Privacy and Personal Information Protection Act 1998 (PPIP Act). The Privacy Management Plan is reviewed on a regular basis to ensure it remains contemporary and allows for changing methods of collection of personal information by Council, as systems and practices modernise and automate.

The updated draft Privacy Management Plan has been re-written to allow clearer presentation of content from the reader/ public viewpoint. The main policy section is built around how Council collects and manages personal information. Those processes are defined under the ten most common / prominent ways people interact with Council and provide their personal information.

The updated draft Privacy Management Plan includes detailed information on the handling of personal information in newer and emerging activities, such as social media, the Internet of Things and the use of QR Codes for visitor recording.

The exhibition period for this draft Privacy Management Plan is 1 March 2021 to 29 March 2021. Copies of the document can be viewed at:

  • Wollongong City Library during library hours;
  • Council’s Customer Service Centre, Ground Floor Administration Building, 41 Burelli Street Wollongong on weekdays between 9am and 5pm;
  • On this site in the Documents section

To make a submission, complete the feedback form.

Alternatively, submissions should be addressed to:

The General Manager, Wollongong City Council, Locked Bag 8821 WOLLONGONG DC NSW 2500 or emailed to records@wollongong.nsw.gov.au.

Please note that submissions become public documents and may be viewed by other persons on request.

Submissions close Monday 29 March 2021.

Please read through Council's Privacy Notification before making a submission