CCTV in the Wollongong CBD
Consultation has concluded
Does having CCTV in the CBD make your feel safer?
Closed circuit television (CCTV) is used in some public spaces across our city to reduce and prevent crime and enhance community safety, in line with our Community Safety Plan.
We believe keeping the community safe is a priority. That's why Council funds the installation, operation and upkeep of the CCTV network. We also regularly evaluate the CCTV network. Part of that evaluation includes asking the community and businesses if they feel safer in the areas covered by CCTV.
Share your thoughts on CCTV in the CBD
- by completing the safer with CCTV? online survey (general community) or the business survey
- talk to Council Officers in the CBD when they conduct intercept surveys.
Find out more
Read the following documents:
- the FAQs
- our CCTV program runs under strict privacy controls and a code of practice. Our CCTV Policy and Code of Practice PDF, 166.48 KB explains how we use and manage CCTV assets within our city.
- CCTV footage can help police to identify offenders if a crime takes place. The Memorandum of Understanding between Wollongong City Council and NSW Police PDF, 215.13 KB outlines the access that Council provides to NSW Police of CCTV footage in the Wollongong City Council area in general, with particular reference to Wollongong City Centre.
Accessibility and language assistance
If you’re d/Deaf, hard of hearing or have a speech or language difficulty, you can contact us through the National Relay Service. If you need an interpreter, you can contact us through the Translating and Interpreting Service on 131 450. You’ll need to provide our phone number 02 4227 7111 for either service.
Submissions become public documents and may be viewed by other persons on request. Please read Council’s Privacy Notification before submitting your feedback.
Feedback closes 31 October 2024.
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Update Engagement Findings - CCTV in the Wollongong CBD
Share Update Engagement Findings - CCTV in the Wollongong CBD on Facebook Share Update Engagement Findings - CCTV in the Wollongong CBD on Twitter Share Update Engagement Findings - CCTV in the Wollongong CBD on Linkedin Email Update Engagement Findings - CCTV in the Wollongong CBD linkThank you to everyone who participated in our evaluation of the CCTV network in the Wollongong CBD. We heard:
You were aware of CCTV in the Wollongong CBD
Two thirds of the community who provided their feedback either via the online survey, intercept survey or email were aware of the CCTV cameras in the Wollongong CBD. One third were not aware.
CCTV makes you feel safer
Two thirds of people who completed the survey said they feel safer in the CBD because of the CCTV cameras. The remaining third were either not aware or unsure of the existence of the CCTV.
Mixed views on whether CCTV is an appropriate tool to assist with community safety
Just over half of people said that CCTV was either not appropriate or they were unsure. The remaining said they did believe it was appropriate.
Additional comments on CCTV in the Wollongong CBD
- Concerns about privacy
- More people visiting the Mall will make it safer
- Need physical police presence
- CCTV is a tool for gathering evidence.
Engagement Participation
148
Visits to the website
124
Surveys completed3
Business surveys completed
3
Emails received
130
Voices heardIf you would like to find out more on what the community said regarding this project, you can review the full Engagement Report - CCTV in Wollongong CBD
Next steps
Your feedback is important and is one factor of the decision-making process for Council. There is a whole range of things that are important in how we make a decision. The graphic below shows some of the factors we consider in our decision making:
Engagement on this project has now closed, for any future enquiries related to this project, please contact our Operational Security Manager on 02 4227 7111 or at council@wollongong.nsw.gov.au. As this project progresses, you will be able to see updates on our media channels.
