FAQs

Closed Circuit Television (CCTV) has increasingly featured in the community as a safety and crime prevention tool.  CCTV can be effective in improving perceptions of safety, deterring antisocial and criminal behaviour, protecting assets and assisting in prosecution.

Installation of CCTV aligns to Goal 5 of our Community Strategic Plan, 'we have a healthy community in a liveable city' and the objective that suburbs and places are liveable and safe.

CCTV cameras are in the following CBD locations:

• Wollongong City Centre and Mall 
• Ihub - 93 Crown Street Wollongong
• Wollongong Town Hall
• Art Gallery
• Integral Energy Building - Burelli Street Wollongong
• Illawarra Performing Arts Centre
• Youth Centre 
• Wollongong Council Administration Building - Burelli Street Wollongong.

CCTV footage is encrypted, and access is heavily restricted. CCTV footage can only be viewed by approved and authorised council officers and takes place within a secure monitoring room.  Footage is retained for 21 days as per Council's CCTV Policy and Code of Practice, and it is then over written.

Visit CCTV | City of Wollongong (nsw.gov.au) to find out more.

Visit Community Safety | City of Wollongong (nsw.gov.au)  to find out more.

Your feedback will assist Council with what needs to be considered and to help better understand the effectiveness of the CCTV network within the Wollongong CBD.

You may also be interested to know later this year we’ll be inviting you to share your feedback on community safety in general, including where and why you feel safe (or unsafe) and how you find out about safety information. This will be called the Community Safety Survey. We’ll use the feedback receive to inform the next Community Safety Plan.

We’ll update the Our Wollongong site when the Community Safety Survey opens, if you would like to receive a direct notification when this opens, please provide your details when answering question 5 in the safer with CCTV? survey.